• heavenly yarns

As many of our customers know, we have a new point of sale system (our cash register) that integrates with our website. This allows us to have gift certificates that can be used online and at the store, with our new system tracking the gift certificate balances so we don't have to.

If you have a gift certificate that does not have a 16-digit code on it, we encourage you to please use it by the end of the year. This is for bookkeeping as well as management purposes. If you have a large balance on your gift certificate that you don't think you will use by the end of the year, please contact the shop so that we can exchange it for a new one.

We can now keep track of your purchases in our new point of sale program if you would like us to. This can be helpful if, for example, you are always trying to remember the name of that yarn you bought months ago. Just let us know and we will add your name to your next purchase. Unfortunately, one thing we can no longer do is to keep customer house accounts of store credits and debits. We are also unable to take returns without a sales receipt. This has to do with the new system, and we cannot override it in any way. Speaking of returns, since this spring we have not allowed returns due to COVID-19. We will now accept returns made within 30 days of purchase with a receipt. Thank you for your patience as we try and balance individual needs with community safety.

  • heavenly yarns

We ordered Madelinetosh yarn at the very beginning of August, and are expecting it in the shop within the next two weeks. We have Tosh Merino Light (fingering) and Tosh Triple Twist (chunky) on this order.

We also ordered Wool and the Gang's Crazy Sexy Wool (super bulky) which should be arriving around the same time. We continue to search for interesting yarns to rotate into our shop. We will send out another email in about two weeks to keep you updated!


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